CONTACT VINOVO
A personal gift deserves personal support.
Questions about an engraving, an existing order or a gift you have in mind? Tell us what you need and we’ll help you find the right next step.
SEND US A MESSAGE
How can we help?
Share as much detail as you can. For an existing order, include your order number so we can find it quickly.
QUESTIONS, ANSWERED
A few things you may want to know.
Personalisation should be exciting, not confusing. Here are the questions customers ask most often.
Still need help? Contact us →Can you help before I place my order?
Yes. If you are unsure about a product, engraving option, photo or design, send us a message before ordering and explain what you have in mind.
What should I include for an existing order?
Please include your order number and the email address used for the order. If your question is about the engraving or product condition, describe the issue clearly so we can help quickly.
I need a larger corporate order. Where should I go?
Use our Corporate Gifts page for larger quantities, company logos, client gifting and team orders. It collects the information we need to prepare a quote.